So what do you actually do?

We build websites. Then we help people find them, if you want us to.

Most of our work starts with a website, and plenty of clients stop there. The rest of this page covers what comes after, once you’re ready to grow.

Jump to websites, Google and ChatGPT, social media, ads, branding or custom builds.

What do we actually get with a website?

stephendurbinandassociates.com, up and running
The Stephen Durbin & Associates website on a desktop screen
The Stephen Durbin & Associates website on a phone
When phone sites loaded a tenth of a second faster, that was linked to 8.4% more conversions on retail sites and 10.1% more on travel sites.
Deloitte and 55 for Google, Milliseconds Make Millions (2020). 37 brands, over 30 million visits.

A site that’s yours, start to finish.

We design it, write it if you need us to, build it from scratch and get it online. You watch it come together and approve each stage along the way.

What’s included

  • An original design, never a template
  • Works properly on every screen size
  • The words for each page, if you’d like us to write them
  • Contact, booking or quote forms that come straight to you
  • Set up so Google can find it and understand what you do
  • Getting it online, domain and all
Get a quote for a website See how a project goes

Do we really need to be on social media?

Worth it when

You’ve got things to show, like food, finished jobs or events.

Not yet if

Your website still needs work. Most people check it after finding you on social.

Probably, just not as much as you think.

For most local businesses, social media is where people check you’re real and get a feel for what you’re like. A steady, honest presence does more than posting every day.

What we do

  • Set up or tidy your profiles so they match your business
  • Plan and make posts: photos, short videos and updates
  • Post on a schedule you’ve approved first
Ask about social media

Should we be paying for ads?

Worth it when

You need customers this month rather than next year.

Not yet if

Your website isn’t ready. Ads only pay off if the page they send people to does its job.

If you need customers soon, they’re the quickest way.

Ads put you in front of people who are looking right now. We build the page they land on too, so your money isn’t spent sending people somewhere that doesn’t work.

What we do

  • Google ads for the searches people make when they’re ready to call
  • Facebook and Instagram ads for people nearby
  • A landing page made for each campaign
  • Tracking calls and forms, so you can see what’s working
  • A plain monthly report on enquiries, not clicks and impressions
Ask about ads

Our logo’s looking a bit tired. Can you help?

Worth it when

The business is hard to explain, or looks smaller online than it really is.

Not yet if

You’re happy with how you look and just need the website.

Yes. The logo, the look and the words.

A clear brand makes everything else easier, the website included. Often it’s the first thing we sort out.

What we do

  • A logo that works big and small
  • Colours and type you’ll use everywhere
  • A short, plain description of what you do and who it’s for
  • A simple guide so everything stays consistent
Ask about branding

Can you build something specific for our business?

Your booking page is up and running, and the monthly fee is gone.

cancelling it today!

Usually, yes.

Some businesses pay every month for a tool that does one job. Sometimes it makes more sense to own it, built into your own website.

Things we can build

  • Bookings and reservations
  • Online ordering
  • Quote and estimate forms that ask the right questions
  • Simple job or customer tracking

If there’s a subscription you’d rather stop paying for, tell us what it is. We’ll tell you honestly whether building your own makes sense.

Ask about a custom build